FAQs

What's your process like? How involved will I need to be?

My process is collaborative but not overwhelming. Here's what to expect:

Week 1-2: Strategy sessions and discovery (2-3 hours of your time total) Week 3-6: I handle the strategic thinking and design work Week 4-8: You provide feedback and final approvals (1-2 hours per week)

You'll be involved in every major decision, but I handle all the research, strategy development, and execution. Most clients find it refreshing to finally work with someone who takes the lead while keeping them informed.

Do you work with businesses outside your local area?

Absolutely! I work with entrepreneurs across the country and internationally. My entire process is designed for seamless remote collaboration using video calls, shared workspaces, and clear communication systems.

Some of my best client relationships have been completely remote. Geography doesn't limit great strategic thinking or beautiful design.

How long does the typical project take?

Brand Development: 4-6 weeks Website Design: 6-8 weeks
Complete Brand + Website: 6-12 weeks

These timelines assume normal feedback cycles and decision-making. Rush projects are possible for an additional fee, but I've found that strategic work benefits from proper time for thinking and refinement.

Investment & Payment Questions

What do your services cost?

My services range depending on scope and complexity:

  • Strategic Brand Development: Starting at $5,500

  • Custom Website Design: Starting at $8,500

  • Complete Brand + Website Transformation: $16,500

  • Website Refresh/Optimization: Starting at $4,500

I believe in transparent pricing because it helps us both determine if we're a good fit before we invest time in detailed conversations.

Do you offer payment plans?

Yes, payment plans are available for projects over $10,000 for qualified clients. Typical arrangements are 50% to start, 50% at completion, or three equal payments spread across the project timeline.

I'm flexible on payment structure for the right clients because I believe cost shouldn't be the only factor preventing great entrepreneurs from getting the strategic support they need.

Why should I invest this much when I can get a website for $500 on Fiverr?

Because a $500 website will look like a $500 website—and your clients will treat you accordingly.

When you invest in strategic branding and website development, you're not just buying design work. You're investing in:

  • Market research and competitive analysis

  • Strategic positioning that justifies premium pricing

  • User experience design that converts visitors to clients

  • Professional credibility that builds trust immediately

  • A system that works as your 24/7 business development tool

My clients typically see ROI within 90 days because strategic branding allows them to charge more and attract better clients. Can a $500 website do that?

Technical & Platform Questions

What platforms do you work on?

I specialize in Squarespace, Wix, Wordpress, Figma and Shopify exclusively. Here's why:

Squarespace: Perfect for service-based businesses, consultants, coaches, and creative entrepreneurs. Beautiful, mobile-responsive, and easy for you to update.

Shopify: Ideal for product-based businesses or service providers who also sell physical products. Robust e-commerce features with great design flexibility.

Will I be able to update my website myself?

Absolutely! Part of every project includes training on how to update your content, add new pages, and manage your site. Both Squarespace and Shopify are user-friendly platforms designed for business owners, not developers.

You'll also receive detailed documentation and video tutorials specific to your website. Plus, I offer ongoing support for any questions that come up.

What about SEO and getting found on Google?

Every website I build includes SEO foundation work:

  • Optimized site structure and navigation

  • Strategic keyword integration in content

  • Proper meta descriptions and title tags

  • Fast loading speeds and mobile optimization

This gets you started, but ongoing SEO is a separate specialty that requires consistent effort over time. I can recommend trusted SEO specialists if that's something you want to pursue.

What if I need ongoing design support after launch?

I offer retainer relationships for clients who want ongoing brand and website support. This might include:

  • Monthly website updates and improvements

  • New marketing collateral design

  • Brand extension for new products/services

  • Seasonal campaign development

We can discuss ongoing support during our project if it makes sense for your business.

Results & Expectations

What kind of results can I expect?

While every business is different, here's what my clients typically experience:

Within 30 days: Increased confidence in their brand presentation and professional credibility Within 90 days: 2-3x more qualified inquiries and ability to charge higher rates
Within 6 months: 40-85% increase in project values or retainer fees Long-term: Sustainable business growth without constantly competing on price

The key is that we're not just changing how you look—we're changing how you're perceived and how you position yourself in your market.

Do you guarantee my website will rank #1 on Google?

No, and you should run from anyone who promises that. SEO involves many factors beyond website design, and rankings depend on your industry, competition, and ongoing content strategy.

What I do guarantee is that your website will be built with SEO best practices and positioned to perform well as you continue marketing your business.

Getting Started

What's the first step if I'm interested?

Book a complimentary strategy conversation. It's 20 minutes where we'll discuss your goals, current challenges, and vision for where you want to take your business.

I'll be completely honest about whether I can help you achieve what you're looking for, and you'll get valuable strategic insights whether we decide to work together or not.

No sales pitch. No pressure. Just a genuine conversation about your business.

How quickly can we get started?

I only work with 3-4 clients at a time to ensure exceptional results for every partnership. Current availability varies, but typically there's a 2-4 week lead time from contract signing to project kickoff.

If you have a specific deadline or launch date, mention it during our strategy conversation and I'll let you know if the timeline is realistic.

What do you need from me to get started?

Once we decide to work together, I'll send you a detailed questionnaire and schedule our strategy sessions. Most of the heavy lifting is on my end—you provide the vision and feedback, I handle the strategic thinking and execution.

Ready to transform your business with strategic branding?

Still have questions? Email me directly: hello@brimandbold.com